Emergency Assistance
For emergency assistance anywhere in the world at any time, Allianz Global Assistance* is only a telephone call away. The team will help with medical problems, locating nearest medical facilities, your evacuation home, locating nearest embassies and consulates, as well as keeping you in touch with your family and work in an emergency.
If you are hospitalised, you or a member of your travelling party, MUST contact Allianz Global Assistance as soon as possible. If you do not, Allianz Global Assistance will not pay for these expenses or for any evacuation or airfares that have not been approved or arranged by them.
If you are not hospitalised but you are being treated as an outpatient and the total cost of such treatment will exceed $2,000, you MUST contact Allianz Global Assistance.
Please note that Allianz Global Assistance will not pay for any hospital or medical costs incurred in Australia.
Allianz Global Assistance is available 24 hours a day, 7 days a week
In case of emergency FREE CALL Allianz Global Assistance
If you are in one of the countries listed below, simply dial the number shown for that country
| Australia | 1800 010 075 |
| Canada | 1800 214 5514 |
| China (North) | 10 800 6100 434 |
| China (South) | 10 800 261 1323 |
| France | 0800 905 823 |
| Germany | 0800 182 7635 |
| Greece | 00800 611 4107 |
| Hong Kong | 800 900 389 |
| India | 00080 0610 1108 |
| Indonesia | 001 803 61 098 |
| Italy | 800 787 451 |
| Japan | 0066 3386 1052 |
| Malaysia | 1800 81 5102 |
| Netherlands | 0800 023 2683 |
| New Zealand | 0800 778 103 |
| Singapore | 800 6162 187 |
| Spain | 900 996 115 |
| Switzerland | 0800 561 361 |
| Thailand | 001 8006 121 082 |
| United Kingdom | 08000 289 270 |
| United States | 1866 844 4085 |
For all other countries dial reverse charge ("collect") via the local operator on:
61 7 3305 7499
If you are hospitalised or you are receiving outpatient treatment exceeding AUD$2000, you MUST contact Allianz Global Assistance as soon as possible.