How to make a Claim

To make a claim on your MyCover Travel Insurance Policy, please download a claim form from the link below.

CLAIM FORM (Right Click: Save Target As)
If you have any queries, please read our Travel Claims FAQs.
For all claims enquiries, please contact Travel Claims on:

Phone: 1300 725 154
Fax: (07) 3305 7016
Email: [email protected]

You must post the completed claim form together with your supporting documentation as soon as possible, but no later than 30 days from your return to:

MyCover Pty Ltd
Travel Claims Department
PO Box 162
Toowong QLD 4066

Need assistance? Call us.

Providers of travel protection and emergency assistance

We are there to assist you when needed


Take care to select the right policy cover for your travel plans

There are five plans to choose from, each with different benefits, click on the links below to see the benefits for your Travel Insurance Policy.


Here are Links to the key documents you may require, when lodging a claim

The policy benefits available relate to the particular plan you have chosen. These are listed in the Insurance Plan links and detailed in the Product Disclosure Statement.