| SALES & GENERAL ENQUIRIES
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If you would like to contact us, send a message about your policy or provide feedback then
click on the link:
Contact Form »
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| *Phone: |
1300 855 240 |
Mail: |
MyCover Pty Ltd |
| Email: |
sales@mycover.com.au |
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Travel Insurance |
| Fax: |
1300 855 340 |
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Level 2 |
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85 Queen Street |
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Melbourne VIC 3000 |
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*Our sales office is open between 0900 and 1700 AEST Monday to Friday
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| EMERGENCY ASSISTANCE
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Mondial Assistance is available 24 hours a day, 7 days a week
In case of emergency FREE CALL Mondial Assistance
if you are in one of the countries listed below, simply dial the number shown for that country
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| Australia |
1800 010 075 |
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Italy |
800 787 451 |
| Canada |
1800 214 5514 |
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Japan |
0066 3386 1052 |
| China (North) |
10 800 611 0094 |
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Netherlands |
0800 023 2683 |
| China (South) |
10 800 361 0112 |
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New Zealand |
0800 778 103 |
| France |
0800 905 823 |
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Singapore |
800 6162 187 |
| Germany |
0800 182 7635 |
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Switzerland |
0800 561 361 |
| Greece |
00800 611 4107 |
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Thailand |
001 8006 121 082 |
| Hong Kong |
800 900 389 |
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United Kingdom |
08000 289 270 |
| Indonesia |
001 803 0612 195 |
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United States |
1866 844 4085 |
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For all other countries dial reverse charge ("collect") via the local operator on:
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| 61 7 3305 7499 |
If you are hospitalised or you are receiving outpatient treatment exceeding AUD$2000,
you MUST contact Mondial Assistance as soon as possible. |
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| CLAIMS ENQUIRIES
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| *Phone: |
1300 725 154 |
Mail: |
MyCover Pty Ltd |
| Email: |
travelclaims@mondial-assistance.com.au |
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Travel Claims Department |
| Fax: |
(07) 3305 7016 |
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Level 2 |
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PO Box 162 |
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Toowong Qld 4066 |
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Australia |
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*For Claims Enquiries, please call between 0800 and 1800 AEST Monday to Friday.
To make a claim, see our Claims page
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Security Policy
Words with Special Meaning
Privacy Policy
Duty of Disclosure
Product Disclosure Statement
Site Map
Contact Us
MyCover Pty Ltd ABN 87 119 164 537 AR 323627 is an Authorised Representative of Mondial Assistance.
This insurance is arranged and managed by ETI Australia Pty Ltd ABN 52 097 227 177
AFSL No. 245631 and is issued and underwritten by Allianz Australia Insurance Limited
ABN 15 000 122 850 AFSL No. 234708. This is general information only and does not
consider your needs. You should consider the Product Disclosure Statement before
making any decisions about this product.
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